Axis Bank Limited:
Register Complaint with Axis Bank
Click here to raise a complaint
Personal loan customers can connect to the bank through calls, email or by visiting branch/loan centres. Axis bank has set a maximum 10 days response time period and if the concerned customer is dissatisfied with the response received, he/she can escalate the complaint to Level 2.
Level 1 - Front End Channels
Level 2 - Circle Nodal Officer/Nodal Officer at HO
The concerned customer can communicate with Nodal officers of the bank if he/she is not satisfied with the solution provided at Level 1. The bank claims to reply within 10 days and if the response received is unsatisfactory, he/she can escalate the matter to Level 3.
The customer can send an email/write a letter/call the Nodal Officer:
Level 2 - Circle Nodal Officer/Nodal Officer at HO
The concerned customer can communicate with Nodal officers of the bank if he/she is not satisfied with the solution provided at Level 1. The bank claims to reply within 10 days and if the response received is unsatisfactory, he/she can escalate the matter to Level 3.
The customer can send an email/write a letter/call the Nodal Officer:
Level 2 - Circle Nodal Officer/Nodal Officer at HO
The concerned customer can communicate with Nodal officers of the bank if he/she is not satisfied with the solution provided at Level 1. The bank claims to reply within 10 days and if the response received is unsatisfactory, he/she can escalate the matter to Level 3.
The customer can send an email/write a letter/call the Nodal Officer:
WRITE
CALL
Level 3 – Principal Nodal Officer
If the concerned customer still feels dissatisfied with the solution provided at Level 2, he/she can connectwith the bank’s Principal Nodal Officer using the below-mentioned channels.
WRITE
CALL
If your query/complaint is not addressed/resolved within 30 days, you can lodge a complaint over the
Complaint Management System (CMS)4 portal under the Reserve Bank-Integrated Ombudsman Scheme
(RB-IOS)5
Privacy Policy of Axis Bank: https://www.axisbank.com/privacy-policy
More Details: Axis Bank
IDFC First Bank Limited
Website: https://www.idfcfirstbank.com/
Privacy Policy: https://www.idfcfirstbank.com/privacy-policy
Customer Care No & Email ID: 1800 10 888 / Banker@idfcfirstbank.com
Nodal Desk No & Email ID: 022-41652700 / nodaldesk@idfcfirstbank.com
PNO Details:
PNO Name: Mr. Vipul Raj
PNO Details: 1800 209 9771 / PNO@idfcfirstbank.com
PNO Address: PNO, IDFC FIRST Bank Ltd. Building No.2, Raheja Mindspace, MIDC Industrial Area, Shiravane, Juinagar, Nerul, Navi Mumbai 400706, Maharashtra, India.
Fibe:
Customer care Number: 020-67639797
Email: care@fibe.in
Website: https://www.fibe.in/contact-us/
Privacy policy: https://www.fibe.in/privacy-policy/
T&C: https://www.fibe.in/terms-conditions/
Grievance Redressal:Name of the officer: Mr. Abhiroop Khairnar
Email Address: grievance@fibe.inOffice Address: 404, The Chambers, Viman Nagar, Pune, Maharashtra-411014
Moneyview:
Website: https://moneyview.in/
Register Complaint with Moneyview
Level 1:
You can reach us for any query/complaint through any of the channels:
Telephone: 080 6939 0476 (Timings: Monday to Saturday - 9 am to 6 pm - Excluding public holidays)
Email: care@moneyview.in (We generally respond within 24-48 hours.)
Level 2:
If the Complaint/Grievance is not redressed by the Customer Service Centre within 7 working days, the customer shall approach the Digital Lending Grievance Redressal Officer (GRO) of the Company at below details:
Name: Mr Venkatraman Narayan
Address: 3rd Floor, Survey No. 17, 1A, Outer Ring Rd, Kadubeesanahalli, Bellandur, Bengaluru, Karnataka – 560087Email: grievance@moneyview.in
WhizDM Innovations Pvt Ltd or moneyview is a felicitator between customers & various lending partners. In order to raise grievances with a specific lending partner, click here
Credit Saison India:
Website: https://creditsaison.in/
Grievance Redressal Offices: Preethi NairPhone number: +919962003070
Email address:grievance@creditsaison-in.com; preethi.nair@creditsaison-in.com
Address:
IndiQube Lexington Tower, First Floor, Tavarekere Main Rd, Tavarekere, S.G. Palya, Bengaluru, Karnataka 560029Phone: 1800-1038-961
Email for Service Related Queries: support@creditsaison-in.com
DMI Finance Private Limited:
Website: https://www.dmifinance.in/
Privacy Policy: https://www.dmifinance.in/privacy-policy.php
Customer Care No & Email ID: https://www.dmifinance.in/contact-us.php
Grievance Redressal Details: https://www.dmifinance.in/grievance-redressal.php
Loan Undertaking: https://www.dmifinance.in/pdf/Loan-Application-Undertaking.pdf
Registered Office: DMI Finance Pvt Ltd., Express Building, Third Floor, 9-10, Bahadur Shah Zafar Marg, New Delhi - 110002, India, +91 11 4120 4444