Partners of Scapic Innovations Pvt Ltd.
Lending Partners of Scapic Innovations Private Limited (Scapic)
1. Axis Bank Limited:
Register Complaint with Axis Bank
Click here to raise a complaint
Personal loan customers can connect to the bank through calls, email or by visiting branch/loan centres. Axis bank has set a maximum 10 days response time period and if the concerned customer is dissatisfied with the response received, he/she can escalate the complaint to Level 2.
Level 1 - Front End Channels
- Email: email.services@axisbank.com
- Contact number: 1860-419-5555/1860-500-5555
- Complaint Registration:https://application.axisbank.co.in/webforms/axis-support/index.aspx
- Branches/Loan Centres: Customers can visit the “Locate Us” section of the website (www.axisbank.com) to get the details of the nearest branch or loan centre)
Level 2 - Digital Lending Grievance Redressal Officer (GRO)
Please find the contact details for Grievance Redressal Officer (GRO) designated specifically to assist with digital lending / FinTech related concerns.
The customer can send an email/write a letter/call the Digital Lending Grievance Redressal Officer (GRO):
WRITE | CALL | |
|---|---|---|
Mr. Ashish Rajput, Assistant Vice President, Axis Bank Limited, NPC1, 5th Floor, Gigaplex, Plot No I.T.5, MIDC, Airoli Knowledge Park, Airoli, Navi Mumbai - 400708 | Contact No.- 08061865200 Timings: 9.30 am to 5.30 pm. Monday to Saturday (except 2nd and 4th Saturdays and Bank Holidays) |
Level 3 – Principal Nodal Officer
If the concerned customer still feels dissatisfied with the solution provided at Level 2, he/she can connect
with the bank’s Principal Nodal Officer using the below-mentioned channels.
WRITE | CALL | |
|---|---|---|
Ms. Deepti Radkar, Senior Vice President - II, Axis Bank Limited, NPC1, 5th Floor, Gigaplex, Plot no I.T.5, MIDC, Airoli Knowledge Park. Airoli, Navi Mumbai - 400708 | Contact No.- +91 8061865098 Timings: 9.30 am to 5.30 pm. Monday to Saturday (except 2nd and 4th Saturdays and Bank Holidays) |
If your query/complaint is not addressed/resolved within 30 days, you can lodge a complaint over the
Complaint Management System (CMS)4 portal under the Reserve Bank-Integrated Ombudsman Scheme
(RB-IOS)5
Privacy Policy of Axis Bank: https://www.axisbank.com/online-privacy-policy
More Details: Axis Bank
2. IDFC First Bank Limited
Website: https://www.idfcfirstbank.com/
Privacy Policy: https://www.idfcfirstbank.com/privacy-policy
Customer Care No & Email ID: 1800 10 888 / Banker@idfcfirstbank.com
Nodal Desk No & Email ID: 022-41652700 / nodaldesk@idfcfirstbank.com
PNO Details:
PNO Name: Mr. Vipul Raj
PNO Details: 1800 209 9771 / PNO@idfcfirstbank.com
PNO Address: PNO, IDFC FIRST Bank Ltd. Building No.2, Raheja Mindspace, MIDC Industrial Area, Shiravane, Juinagar, Nerul, Navi Mumbai 400706, Maharashtra, India.
3. Fibe:
Customer care Number: 020-67639797
Email: care@fibe.in
Website: https://www.fibe.in/contact-us/
Privacy policy: https://www.fibe.in/privacy-policy/
T&C: https://www.fibe.in/terms-conditions/
Grievance Redressal:
Name of the officer: Mr. Abhiroop Khairnar
Email Address: grievance@fibe.in
Office Address: 404, The Chambers, Viman Nagar, Pune, Maharashtra-411014
4. Credit Saison India:
Website: https://creditsaison.in/
Grievance Redressal Offices: Preethi Nair
Phone number: +919962003070
Email address:grievance@creditsaison-in.com; preethi.nair@creditsaison-in.com
Address:IndiQube Lexington Tower, First Floor, Tavarekere Main Rd, Tavarekere, S.G. Palya, Bengaluru, Karnataka 560029
Phone: 1800-1038-961
Email for Service Related Queries: support@creditsaison-in.com
5. DMI Finance Private Limited:
Website: https://www.dmifinance.in/
Privacy Policy: https://www.dmifinance.in/privacy-policy.php
Customer Care No & Email ID: https://www.dmifinance.in/contact-us.php
Grievance Redressal Details: https://www.dmifinance.in/grievance-redressal.php
Loan Undertaking: https://www.dmifinance.in/pdf/Loan-Application-Undertaking.pdf
Registered Office: DMI Finance Pvt Ltd., Express Building, Third Floor, 9-10, Bahadur Shah Zafar Marg, New Delhi - 110002, India, +91 11 4120 4444
6. Ring (Si Creva Capital Services Private Limited):
Website: https://sicrevacapital.com/
Privacy Policy: https://sicrevacapital.com/privacy-policy/
Terms & Conditions: https://sicrevacapital.com/terms-and-conditions/
Email: info@sicrevacapital.com
Registered office: 10th Floor , Tower 4, Equinox Park, LBS Marg, Kurla West, Mumbai, Maharashtra 400070
Customer Grievance Redressal Officer:
Name: Mukul Dwivedi
Contact details: 022 41434302 / 020 68135496
Whatsapp: 022 4143 4380
Email : info@sicrevacapital.com
Principal Nodal Officer:
Name: Benishba Jivin
Email : benishba.jivin@sicrevacapital.com
For Grievance Redressal Mechanism Click here: https://sicrevacapital.com/customer-grievance-redressal-mechanism/
7. Olyv (Upmove):
Customer Care Number - +91- 9148380504
Email Id - contact@upmove.in, help@smartcoin.co.in
Website - https://upmove.in/
Privacy Policy - https://upmove.in/policies/privacy-policy.html
Terms and Conditions - https://web.olyv.co.in/terms_and_conditions.html
Grievance Redressal Officer: Mr. Madan H M
Email Address: grievanceredressalofficer@upmove.in
Office Address: Indiqube Gamma, no 293/154/172, 3rd Floor, Outer Ring Road, Kadubeesanahalli, Bangalore, KA 560103
8. Finnable:
Website - https://www.finnable.com/
Privacy Policy - https://www.finnable.com/privacy-policy/
Address - Indiqube Lakeside, 4th Floor, Outer Ring Rd, Green Glen Layout, Bellandur, Bengaluru, Karnataka 560103
Email - makeiteasy@finnable.com
Contact : 9741160321
Level 1:
Borrowers are requested to address all their grievances at the first instance to the Customer care team via the below channels.
Email - makeiteasy@finnable.com (Response time is 3 - 4 working hours)
Working hours - Monday to Friday (9 AM - 6 PM)
Level 2:
Name - Suman Kumari
Email - gro@finnable.com
Address - Indiqube Lakeside, 4th Floor, Outer Ring Rd, Green Glen Layout, Bellandur, Bengaluru, Karnataka 560103
9. mPokket:
Customer Care Number & Email ID - support@mpokket.com
Website - https://www.mpokket.in
Privacy Policy - https://www.mpokket.in/privacy-and-data-storage-policy
Grievance Redressal Details:
1. GRO Name - Raktim Addya
2. Contact - +91-97485-28353
3. Email - grievance@mpokket.com
Office Address - PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
10. Poonawalla Fincorp
Details of the Principal Nodal Officer of Poonawalla Fincorp Limited (Regulated Entity): -
Name: Arnab Das
Designation: Principal Nodal Officer.
Contact no: 02 - 67808090
Email - arnab.das1@poonawallafincorp.com and headcustomerservice@poonawallafincorp.com
Address: 201 and 202, 2nd floor, AP81, Koregaon Park Annex, Mundhwa, Pune – 411036.
Sachet Portal Link: https://sachet.rbi.org.in/
Privacy Policy: https://poonawallafincorp.com/privacy-policy.php
PFL product: https://poonawallafincorp.com/personal-loan.php
Customer Care details:
Toll free no | 18002663201 |
|---|---|
Email id |
TnC Website Link: https://poonawallafincorp.com/terms-and-conditions.php
Privacy Policy Link: https://poonawallafincorp.com/privacy-policy.php
11. HDFC Bank
Supermoney acknowledges and agrees that Supermoney does not lend any money to the borrower, but merely facilitates the provision of the loan for the borrower from one or more lending Partners
Products Offered – Loan on Credit Cards
Partners of Scapic Innovations Pvt Ltd. (Scapic)1. Moneyview
WhizDM Innovations Pvt. Ltd. (Moneyview)